Shipping & Returns
Amazon, USPS, FedEx, UPS, DHL Domestic, and International deliveries are affected by COVID-19, and we've been informed they longer guarantee their delivery time.
General
Please note that Ziumier only fulfills orders to the United States at the moment.
Please note Ziumier ships all orders from the United States. Special Orders may originate from manufacturers located outside the US.
Certain items may be too large to ship, such as turntables and large Bluetooth speakers.
-
Purchases made Monday – Friday before 4:00 pm (Eastern Time) will be processed the same day
-
Purchases made Friday after 4:00 pm (Eastern Time) and on the weekends (Saturday and Sunday) will be processed the following Monday
Free Shipping in the US
-
All of our products qualify for free shipping within the continental United States (48 states & DC), no minimum purchase required
-
Purchases of $100 or more qualify for expedited 2-3 business day shipping for all U.S. States and territories
-
Select items qualify for free 2nd day or overnight shipping
Delayed Shipping
-
During Federally Recognized Holidays, shipping may be subject to delays. If Ziumier is closed to observe a holiday, any orders placed on that holiday will ship the following business day.
-
When a federal holiday falls on a Saturday, it is usually observed on the preceding Friday. When the holiday falls on a Sunday, USPS usually observes it on the following Monday. We apologize for any inconvenience that this may cause.
Federally Recognized Holidays
-
New Years Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas Day. *Presidential Inaugurations, are also considered federally observed holidays.*
Lost / Damaged Orders
-
Ziumier will do everything in its power to see that your items are delivered correctly and in perfect condition. We will work with you in the event of a shipping issue. If you believe there has been a shipping error or other problem with your order, please contact us.
Rescission Of Sale
-
All non-shipped orders can be canceled and refunded (see our full cancellation policy). Shipped orders cannot be canceled. Please contact service@ziumier.com immediately if you would like to cancel your order. We reserve the right to cancel any order if it has not shipped yet due to inventory discrepancies, quality control, typographical errors, manufacturer restrictions, or payment-processing issues.
-
(To avoid our responses landing in your spam folder, we recommend adding support@ziumier.com to your contacts)
International Shipping
-
*Due to Federal Law, we may be unable to ship certain items that contain Lithium batteries to international destinations.*
-
By law we are required to declare the actual purchase price of all items in your order. We cannot declare your purchase a gift or at any other amount less than the actual purchase price.
-
International purchases are subject to any additional fees dictated by the country receiving the package, and the international carrier.
Privacy & Safety
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The security of Your Personal Data is important to Us, We try our best to protect Your Personal Data.